It’s a good time to be a consumer wandering Australian streets. Before you know it, you could be walking along with a pink balloon, a free sundae, sipping a breakfast drink, enjoying free voicemail, listening to a free song download, sending a free email and carrying a free energy efficient light globe to try out at home.
Companies wanting to connect with customers are getting nice and generous (and sometimes quirky) when it comes to capturing new customers or retaining loyal ones.
"It's not really a free thing," says director of Maverick Marketing and Communications Glen Condie. "It's a hook to get people in."
Of course it is. Why else would News Corporation offer free top-10 music downloads, Telstra BigPond host live web concerts, Virgin Mobile offer its customers free voicemail and super group Coldplay hold free concerts in London and New York? ...
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